Ontario names and shames two ticket resellers it alleges broke new rules

  • Canadian Press

Fans wave their phone flashlights ahead of Vybz Kartel's stage entrance as he performs at Scotiabank Arena in Toronto, on Sunday, Oct. 26, 2025. THE CANADIAN PRESS/Sammy Kogan

TORONTO -- Ontario is naming and shaming two ticket reseller sites the government alleges broke its new ticket sales rules.

The government has added SeatGeek and StubHub to its consumer beware list and says it has given the companies compliance orders, though it has not said which rules the companies are alleged to have broken.

New ticket sales rules took effect this year, including a ban on re-selling tickets above their original face value.

Both companies say they have been making good-faith efforts to comply with the law and have been working with the government.

SeatGeek's vice-president of government affairs says in a statement that many sellers who use their site, such as season ticket holders, don't have access to the original face value of the tickets and says Ticketmaster has not been forthcoming with that information.

Ticketmaster did not immediately reply to a request for comment.

This report by The Canadian Press was first published June 11, 2026.